Your Trust Wallet 2023 Wrap-Up

Introduction

2023 marked a remarkable year of growth for Trust Wallet, not only in our user base, team, and product features but also in our very essence. We've evolved beyond just being a wallet, becoming a true Web3 hub and a gateway for millions to enter and enjoy the decentralized space.

Our growth has been a shared journey with our community, who have not only thrived alongside us but have also been integral to our commitment to security, self-empowerment, and user-friendliness. Together, we've built a stronger and more connected Trust Wallet ecosystem.

• We launched one of our biggest updates ever with our new brand and revamped UI

• 31M+ app downloads

• Launched 80+ new features to make Web3 easier to use and more accessible

• We hit 1M+ downloads on our browser extension

• Our security scanner prevented ~$390M in user funds from reaching scammers

• Hosted 40+ live events, 50 virtual events

• Our social following grew to 3.4M+

• Our team now spans 30 nationalities

• We introduced our Wallet as a Service (WaaS) to help businesses onboard users to Web3

As a hub for over 80 million Web3 users, we fully recognize the significance of our role. 2023 was pivotal in strengthening our bonds with the community and establishing a solid foundation to welcome even more people to Web3. We look forward to continuing to #BUIDL with you in the new year.

We Evolved to Serve You Better

2023 brought one of the biggest updates in Trust Wallet’s history.

We transformed our brand, introduced a more intuitive user interface, and implemented state-of-the-art features to empower your Web3 journey. This transformation was underscored by a modernized design, seamless navigation, and robust features, enhancing the way you interact with the decentralized web.

Key highlights:

• Reimagined Branding: New accessible color palette, bold new logo, and modernized visual identity

• Revamped App Interface: Enhanced layout for a more intuitive and user-friendly experience

• Greater Accessibility: Expanded language support and AAA-compliant color scheme for improved visual accessibility

Why this matters for our community:

Much of these brand and app enhancements were direct results of community feedback, underscoring our commitment to listening and responding to the needs of our users. These changes not only elevate our aesthetics but also significantly improve the overall functionality of Trust Wallet, making it more intuitive and accessible for wider Web3 adoption.

80+ New Product Features

You spoke, we listened, and 80+ new features emerged. Focused on security, simplicity, convenience, and easier access to Web3 opportunities, Trust Wallet now supports 10M+ assets across ~100 blockchains.

Our features allow you to embark on a complete Web3 journey. From setting up your wallet and purchasing crypto, to accessing dApps and converting your crypto to fiat, Trust Wallet is your one-stop hub for Web3.

Key highlights:

• We now support 10M+ assets across ~100 chains including popular ones like Bitcoin, Ethereum, Solana and more

• 32 new chains added this year

• We added more payment providers so you can buy 300+ cryptos using 100+ local fiat currencies

• 20+ networks supported for cross-chain swaps through partners

• We added hardware wallet support to the browser extension

• We added the ability to sell your crypto for fiat currencies for the global major currencies

• 15 new in-wallet staking options

• 7 new NFT chains

• Security scanner now scans for malicious dApps

• We introduced a tax supporting feature that connects users to trusted partners to provide options if users need support

Why this matters for our community:

The ongoing enhancements in Trust Wallet focus on simplifying and securing your crypto and Web3 experience. We're committed to developing features that not only provide easier access to Web3 assets but also empower users with more control, security, and options. This approach is integral to our vision to be the most trusted hub for Web3 experiences.

Steadfast on Security

At Trust Wallet, security and privacy aren't just features – they're the foundation of everything we do. In 2023, our commitment to protecting your data and assets remained steadfast. We don't just respond to threats; we anticipate them.

That’s why we’ve undergone over 50 audits involving four independent third-party security firms. Further, we formed partnerships with three esteemed security firms dedicated to continuous security monitoring, and we continue to build security features that keep your Web3 journey safe.

Key highlights:

• The Trust Wallet Security Scanner prevented ~$390M USD equivalent from being sent to scammers–which represented over 97% of intended transfer value to high risk addresses.

• We conducted 50+ security audits

• We integrated the malicious dApp scanning in the security scanner

Why this matters for our community:

With over 80 million people trusting us worldwide, we continually evolve our security measures to stay ahead. From our built-in risk monitoring tools like the Security Scanner to our comprehensive, independently audited systems, every aspect of Trust Wallet is designed with your safety in mind.

Continued Sustainable Business Growth

Last year we made it a priority to make Trust Wallet a sustainable business while providing real value to our users, and in 2023 we continued on this trajectory. We focused on improving the user experience and engagement to drive revenue opportunities, and we doubled down on laying strong foundations to keep our business resilient.

Key highlights:

• We continued to grow revenue, further sustaining our business

• We implemented additional revenue generating features via our partners, including crypto-to-fiat conversions and more

Why this matters for our community:

Our business remains strong, and we’ve successfully laid a strong foundation that allows us to continue building. In 2024 we’ll continue to increase Trust Wallet’s global coverage, onboard more new users, and work together with our community to make our product even better.

Our Community

At Trust Wallet, we recognize that the heart of our platform is our vibrant and diverse community. In 2023, we dedicated substantial resources to foster, engage, and support this community, which has been instrumental in driving our product development and shaping our growth.

From building up our incredible ‘Trust Squad’, to meeting our users in person around the world, we've deepened our connection with the community, creating an environment where every voice is heard and valued.

Key highlights:

• Our social following grew to 3.4M+

• Hosted 40+ offline events live events, 50 virtual online events

• Focused on building our Trust Squad program

Why this matters for our community:

Direct and deep engagement is a cornerstone of our growth, ensuring Trust Wallet evolves in tandem with the needs and aspirations of the people that need Web3. This approach not only fosters a sense of belonging and contribution among our users but also allows us to rapidly adapt to the ever-changing landscape of the decentralized world.

By staying closely aligned with our community, we can continue to innovate and provide solutions that truly resonate and empower those venturing into Web3.

Our Team

Our team is as unique, vibrant, and decentralized as the products we build. 2023 was about navigating through evolving market conditions while staying grounded, building, and laying a strong foundation that allows us to build products people love well into the future.

Key highlights:

• Our team now spans 30 nationalities in 15 timezones, reflecting our global user base

• We added key roles in engineering, design, support, and marketing Remote-First Culture: Embraced flexibility, allowing work from anywhere

Why this matters for our community:

Crypto is global therefore Trust Wallet is global. The strength and diversity of our team directly translate to the quality and innovation of the Trust Wallet platform. By bringing together top talents from various backgrounds and specialties, we ensure that our products are not only technologically advanced but also culturally relevant and user-centric.

Our investment in team development means we're always equipped to tackle new challenges and adapt to our community's evolving needs, ensuring Trust Wallet remains a leader in the Web3 space.

The Introduction of our Wallet as a Service (WaaS)

2023 marked a significant milestone for Trust Wallet with the launch of our Wallet as a Service (WaaS), unlocking Web3 for business and their users. Our WaaS allows businesses to streamline the process of building decentralized services, meaning they can onboard their users to Web3 much more easily and with lower costs.

Key highlights:

• The service cuts development time for companies from years to days

• Our WaaS enables businesses to provide a wide variety of decentralized services to their users

• WaaS caters to a broad range of companies, from Web3 operators to traditional companies

Why this matters for our community:

Our WaaS represents a leap forward in making Web3 accessible and practical for businesses of all sizes. By simplifying integration and offering robust blockchain support, we're enabling companies to seamlessly transition into the decentralized market. This not only expands the Web3 ecosystem but also enhances the overall user experience, aligning with our vision of a universally accessible decentralized world.

Looking Forward

2023 has been a landmark year for Trust Wallet, marked by significant strides in empowering our users and fostering a vibrant community. And although we experienced good growth in a number of important areas, our journey wasn’t just about the numbers. It was about solidifying our position as a central figure in the Web3 landscape and nurturing a deeper, more meaningful connection with those who use our platform.

From enhancing the functionality and user-friendliness of our app to the subtle yet impactful introduction of Wallet as a Service (WaaS), every initiative was taken with a clear vision: to make the decentralized space more accessible and secure for everyone. These foundational efforts have set the stage for a future rich with innovation and enhancement, for all aspects of the Trust Wallet experience.

As we look forward to 2024, our excitement builds for what these foundations enable us to do next. We’ll focus on further enhancing the user experience, adding even more security features, expanding asset support, and increasing overall utility. Along with these priorities, we aim to engage in a series of experiments to refine the functionality of the Trust Wallet Token (TWT) within the Trust Wallet ecosystem, aiming to broaden its uses and benefits for our users.

As we step into the future, our focus remains steadfast on innovating alongside our community, ensuring that Trust Wallet continues to be not just a gateway to Web3, but a trusted companion in the ever-evolving journey of decentralization.

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Note: Any cited numbers, figures, or illustrations are reported at the time of writing, and are subject to change.